🇫🇷 This article only applies to companies registered in France.
Qonto makes check deposits accessible to you. This feature shall be used as an exceptional solution, in case your customers have no other available payment option.
Transfers offer more advantages, both in efficiency and security. Find out more about transfers
How to deposit a check on your desktop application?
Access your Qonto account
Click on the Check section, then on Deposit a check
You will need to activate the FNCI mandate in order to complete the deposit.
You can click here to read our article dedicated to this subject.👉 You will only need to activate this mandate once. It will then be valid for all new deposit, regardless of the issuer of the cheque. You have the possibility to suspend the FNCI mandate if you wish, you will need to validate it once again if you want to deposit new checks in the future.
Fill in the check information
If the FNCI result of your check is:
Positive: you can confirm your deposit and follow step 6.
Irregular check: we recommend that you abandon the deposit. If you confirm it and we receive your cheque, it will be rejected.
Send us your check by mail within 2 weeks to the address that appears on your screen. If we do not receive the check in time, we won’t be able to register the transaction.
How to deposit a check on your mobile application?
Open the check section in the More tab
Click on Deposit a check and follow the instructions
You will need to activate the FNCI mandate in order to complete the deposit.
You can click here to read our article dedicated to this subject.👉 You will only need to activate this mandate once. It will then be valid for all new deposit, regardless of the issuer of the cheque. You have the possibility to suspend the FNCI mandate if you wish, you will need to validate it once again if you want to deposit new checks in the future.
Fill in the check information
If the FNCI result of your check is:
Positive: you can confirm your deposit and follow step 6.
Irregular check: we recommend that you abandon the deposit. If you confirm it and we receive your cheque, it will be rejected.
Send us your check by mail within 2 weeks to the address that appears on your screen. If we do not receive the check in time, we won’t be able to register the transaction.
Note: You need to endorse (sign on the back) a check to deposit it.
The amount collected by check cannot exceed €30,000 per 30 running days, within the limit of €15,000 per single check. Checks must be made out to the legal company name (therefore, make sure it matches the name on your Qonto account). We are currently working to resolve this limitation.
How long does it take to deposit a check?
Upon receipt of your cheque by mail, our team will proceed to some verification before sending it for collection.
This period is usually of 2 to 4 business days. Its status will then change from "pending" to "received". You can follow the cashing steps directly from your application in the "Checks" section.
Once your cheque is marked as "received", the cashing period can be up to 7 working days for the majority of cheques under €3500.
However, it is possible that, in the context of random checks, this period may be extended to 15 working days.
For cheques over €3500, the cashing period can be up to 15 working days.
However, it is possible that, in the context of random checks, this period may be extended to several days.
This is a processing and verification period for the cheque, which is necessary for security reasons.
During this period, the emitter of the cheque has the right to dispute or report it as stolen.
In this case, the cashing of the cheque is rejected and we must immediately return the funds to the debtor.
We are fully aware that these deadlines may not be appropriate for your business.
Therefore, we recommend you to rather use instant transfers with which your account can be credited within 10 seconds.
How can I cash-in a check above €15,000?
You can cash-in checks above €15,000. In this case, the process is different than the standard procedure for checks of smaller amounts.
For that, you can contact our customer service via chat and send us:
the picture of the check
a proof of payment (invoice, deed of sale or assignment, contract, etc.). What proof to provide to complete my transaction (transfer / cheque)?
Upon receipt of these documents, our team will come back to you to give you the procedure for cashing the cheque.
👉The collection period is 25 calendar days.