How to set up Direct Debit for my customers?
Updated over a week ago

As of today, Qonto doesn’t enable you to set up Direct Debit to collect payments from your customers. But you can do it very easily using this service:

GoCardless is a service dedicated to collecting Direct Debit payments and managing payment plans. GoCardless uses their master Creditor Identifier (CID) to collect payments from your customers, but you can ask to use a Credit Identifier in your name by subscribing to a paid plan (your CID number will be generated within three days).

You can send them all your questions by sending an email to: [email protected]

How does it work?

GoCardless will take care of collecting payments from your customers at the due date (upon mandate acknowledgement). Right after, your Qonto account will be credited with the funds collected.

The Stripe service could also meet your needs, here is their website if you want to study their offer:

We don’t provide the ICS number as we don’t offer the SDD collection. The Bank of France requires some controls that we are not able to perform.

👆 Good to know: If you already have an ICS number, you will keep it for life (unless the Banque de France decides to deactivate it).

Did this answer your question?