You can cash-in checks above €15,000. In this case, the process is different than the standard procedure for checks of smaller amounts.

To deposit a check above €15,000, start by opening you web or mobile app and follow these instructions:

  1. Open the chat with the customer service:

    • On your web app, by clicking on the help center on the right corner of your screen.

    • On your mobile app, by selecting More in the main menu, then Help. On the new page, click on the help center at the bottom right corner of your screen.

  2. Initiate a conversation by clicking on Send us a message. Select the theme Cards and checks. In your message, indicate that you want to cash-in a check. You will also need to add its amount, your legal name and the name of your company.

  3. You will then be asked to give a supporting document.

  4. The agent will finally give you details about how to send your check by mail.

Did this answer your question?