It may happen that your card is blocked, for security measure, when you are abroad in a sensitive country.
If you are travelling abroad in one of the countries listed below, we ask you to contact our customer service team about two weeks before your trip and declare:
- the return date of your stay abroad
- an estimate of your expenses per week with the card concerned
- the nature of your trip (business/private)
- the last 4 numbers of the cards concerned
Here is the list of countries concerned:
Central African Republic
Democratic People's Republic of Korea (North Korea)
Islamic Republic of Iran
State of Palestine
Saint Kitts and Nevis
Syrian Arab Republic
Trinidad and Tobago
Virgin Islands, British
Virgin Islands, U.S.