It may happen that your card is blocked, for security measure, when you are abroad in a sensitive country.
If you are travelling abroad in one of the countries listed below, we ask you to contact our customer service team about two weeks before your trip and declare:
the return date of your stay abroad
an estimate of your expenses per week with the card concerned
the nature of your trip (business/private)
the last 4 numbers of the cards concerned
Here is the list of countries concerned:
Afghanistan |
Anguilla |
Azerbaijan |
Bahamas |
Belarus |
Botswana |
Burundi |
Cambodia |
Cayman Islands |
Central African Republic |
Cuba |
Democratic People's Republic of Korea (North Korea) |
Democratic Republic of Congo |
Democratic republic |
Eritrea |
Ghana |
Iraq |
Islamic Republic of Iran |
Libya |
Macao |
Mongolia |
Myanmar |
Nauru |
Nicaragua |
Pakistan |
Philippines |
State of Palestine |
Panama |
Russian Federation |
Saint Kitts and Nevis |
Somalia |
South Sudan |
Sudan |
Syrian Arab Republic |
Trinidad and Tobago |
Tchad |
Uganda |
Vanuatu |
Venezuela |
Virgin Islands, British |
Virgin Islands, U.S. |
Yemen |
Zimbabwe |