It may happen that your card is blocked, for security measure, when you are abroad in a sensitive country.

If you are travelling abroad in one of the countries listed below, we ask you to contact our customer service team about two weeks before your trip and declare:

- the return date of your stay abroad

- an estimate of your expenses per week with the card concerned

- the nature of your trip (business/private)

- the last 4 numbers of the cards concerned

Here is the list of countries concerned:

Afghanistan

Bahamas

Botswana

Cambodia

Cayman Islands

Central African Republic

Cuba

Democratic People's Republic of Korea (North Korea)

Eritrea

Ghana

Iraq

Islamic Republic of Iran

Libya

Macao

Mongolia

Myanmar

Nauru

Nicaragua

Pakistan

Palau

State of Palestine

Panama

Saint Kitts and Nevis

Somalia

South Sudan

Sudan

Syrian Arab Republic

Trinidad and Tobago

Uganda

Vanuatu

Virgin Islands, British

Virgin Islands, U.S.

Yemen

Zimbabwe

Did this answer your question?