It may happen that your card is blocked, for security measure, when you are abroad in a sensitive country.

If you are travelling abroad in one of the countries listed below, we ask you to contact our customer service team about two weeks before your trip and declare:

- the return date of your stay abroad

- an estimate of your expenses per week with the card concerned

- the nature of your trip (business/private)

- the last 4 numbers of the cards concerned

Here is the list of countries concerned:

Afghanistan

Albania

Samoa Islands

Bahrain

Bahamas

Bosnia and Herzegovina

Barbados

Brunei Darussalam

Botswana

Burkina Faso

Central African Republic

Cuba

Eritrea

Ghana

Guatemala

Guam

Iran

Iraq

Jamaica

Cambodia

Saint-Christophe-et-Niévès

Lebanon

Libya

Saint Lucia

Macao

Morocco

Marshall Islands

Myanmar

Mongolia

Mauritius

Mauritania

Namibia

Nigeria

Nicaragua

Nioué

Nauru

Pakistan

Panama

Palau

Palestine

Puerto Rico

Democratic People’s Republic of Korea (North Korea)

Seychelles

Senegal

Sudan

Somalia

South Sudan

Syria

Trinidad and Tobago

Uganda

Virgin Islands

Samoa

Kosovo

Yemen

Zimbabwe

Cayman Islands

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