The user role "Account owner" is the most powerful role in the account at Qonto and can only be assigned to one person at a time. It is equivalent to the role of a main administrator for the account.
What are the conditions for changing the user role "Account owner"?
The "Account owner" user role must be transferred if the legal representative within the company has changed, but can also be transferred if you want to assign a different legal representative as the main administrator in the account.
Only individuals with the following identification document can be assigned the role "Account owner":
-a valid identity card or passport from the European Union, Switzerland, Liechtenstein, Norway, or Iceland
-a valid machine-readable residence permit (plastic card) from Germany
For security reasons, the "Account owner" user role change can only be carried out by our service.
Specific documents are required for each legal form to verify the eligibility of the new legal representative.
⚠️ Sole Proprietors & Freelancers
For sole proprietors and freelancers, transferring the user role "Account owner" is not applicable, as the management and company ownership are intrinsically linked to the individual of the business.
Who can become the account owner and what documents are required for my legal form?
Corporations and Partnerships
Who can become the account owner?
Current corporate officer or authorised officer
Which documents are accepted?
Updated commercial register extract or,
Notarized document or,
Court judgment
GbR (Civil Law Partnership)
Who can become the account owner?
Current partner
Which documents are accepted?
Trade license of the new partner or,
Current partnership agreement or,
Court judgment
I am no longer the legal representative of the company or there are additional legal representatives, how can I assign a new person as the "account owner"?
Contact us via chat or email at [email protected], providing the full name and email of the new account owner, as well as the name of the company, and send us the updated company documents.
The individual will then be invited by us as the new legal representative of the company for the user role "account owner".
The individual must accept the invitation sent to them via email and verify their identity via a video identification with IDnow.
If the verification is successful, they will be assigned as the new main administrator of the account with the role of "account owner".
Done! 😊
How can I designate myself as the new legal representative with the role of "account owner"?
Contact us via chat or email at [email protected], providing your full name as well as the name of the company, and send us the updated company documents.
You will then be invited by us as the new legal representative of the company for the user role "account owner".
You must accept the invitation sent to you via email and verify your identity via a video identification with IDnow.
If your verification is successful, you will be assigned as the new main administrator of the account with the role of "account owner".
Done! 😊