In this article, learn how to modify your Qonto plan and/or your billing frequency. You can consult our pricing page to discover all of Qonto's plans HERE. Note that for each Qonto plan, you can choose between two billing frequencies:
Annual billing (please note that in this case, you pay all at once for the next 12 months. In return for your commitment, you benefit from a preferential rate. More information HERE.)
I want to:
⚠️ Please note, if you are currently on a Company Creators pack or if you are already paying for your plan annually, please see the Specific Cases section at the bottom of this page.
Change my Qonto plan
From a computer, go to Settings > Billing and invoices. From a mobile app, go to the More section at the bottom right of your screen. Then:
Click on Price Plan Details, then Change Plan,
Compare our offers via the Freelancers and SMEs and Startups tabs, according to your needs.
Select the plan of your choice and confirm by clicking on the Choose button
👉 Make sure to also check the selected billing frequency via the purple switch Monthly or Annual, at the top of your screen) before you confirm your choice.
👉 Make sure to have sufficient funds in your account before changing your subscription or payment preference to avoid being blocked during the payment step.
Update my billing frequency
To update your billing frequency, follow steps 1 to 3 above, then before validating your choice for the desired plan, check that you have ticked the desired billing frequency ("Monthly" or "Annual") via the purple switch at the top of your screen.
Note that if you wish to keep your current package, but simply change the billing frequency, the procedure remains the same. You must first click on the Change plans button, then check the switch on the desired billing frequency. You will then see the Choose button, on your current plan, change to Switch to annual or Switch to monthly (depending on your choice). Confirm your choice by clicking on this button.
What happens if I change my Qonto plan or billing frequency?
💡 If you are currently on your one-month free trial (subscription less than one-month-old, excluding the Company Creators pack), please note that you can change your plan or/and your billing frequency as many times as you like, with no impact on the cost of your subscription. Take this opportunity to find out which plan suits you best.
The change (features added/removed) and the billing/refund of the difference between your old and new plan are immediate.
When you change your plan, your account is reimbursed for the amount already paid for the current month, then debited for the price of your new plan (so you only pay the difference between the two plans).
If you have opted for a more expensive plan, you will be debited for the corresponding supplement. Conversely, if you have opted for a cheaper plan, you will be reimbursed for the prorated difference (based on the number of days remaining in the current month) between your two plans.
If you change your billing frequency ("Monthly" or "Annual"), the same principle applies, except that the amount already paid for a plan paid annually cannot be refunded if you switch to a cheaper plan or change your billing frequency from annual to monthly.
Note that if you are currently on a monthly billing frequency and switch to annual, your first annual bill will be prorated for the number of days remaining in the month at the time of subscription. Typically, if you subscribe on the 15th of the month, you won't pay for a full 12 months, but for 11 months and 15 days. (This only applies once, when you switch from monthly to annual billing).
At the end of your commitment, and without any change on your part, your annual plan will be automatically renewed for 12 months.
Specific case: Company Creators pack with capital deposit
By subscribing to a Company Creators plan (with a capital deposit) you have paid for your Qonto plan and are committed for 12 months. Changing your plan during your commitment has the following consequences:
Switching plans - you are free to change your plan during the term of your contract. In this case, your end date remains the same and the following conditions apply:
I switch to a more expensive package → in this case, you immediately unlock the new features and benefits of your new plan, and you will then have to pay the amount corresponding to the difference between your old plan and your new package (calculated pro rata temporis for the number of days running up to the end of your commitment).
I switch to a cheaper plan → in this case you immediately lose the exclusive features and benefits of your old plan (remember to check the elements included in your new plan) and you are not reimbursed for the amount corresponding to the difference between your old plan and your new plan (once committed, keep in mind that the optimal time to change subscription is at the end of the commitment, not before).
Changing billing frequency - depending on the date you subscribed :
I subscribed to a Company Creators plan before April 3rd, 2023 → at the end of your 12-month commitment, you will switch to a monthly subscription by default (see the cost of your monthly subscription here). If you prefer to be billed annually, follow the steps described above to change your billing frequency.
I have subscribed to a Company Creators plan after April 3rd, 2023 → at the end of your 12-month commitment, you will switch by default to an annual subscription (consult the cost of your annual subscription here). If you prefer to be billed monthly, follow the steps described above to change your billing frequency.
💡 Please note that we recommend that you wait until the end of your current annual commitment before changing your current billing frequency. This is to avoid being debited again for the remaining period already paid on your commitment (a change in your billing preference during your commitment will result in a new immediate debit for the amount of the new plan + billing frequency selected).