📖 Managing my account and my activity

Account usage, billing & subscriptions, financing & savings

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28 articles in this collection
Written by Julie, Grace, Raymond and 3 others

Account usage

How can I customize the notifications I receive from Qonto?

Written by Julie
Updated today

Where can I download my bank details?

Written by Julie
Updated today

How is the balance of my account calculated?

Written by Julie
Updated today

Can my Qonto account be overdrawn?

Written by Julie
Updated today

Where do I find my statements?

Written by Julie
Updated today

Does Qonto handle cash?

Written by Julie
Updated today

How to get an Electronic Payment Terminal linked (EPT) to my Qonto account?

Written by Raymond
Updated today

Can I pay my taxes with Qonto?

Written by Catarina
Updated today

How can I rename my Qonto current account?

Written by Julie
Updated today

How to close my Qonto account?

Written by Julie
Updated today

Why was the decision taken to close my account?

Written by Grace
Updated today

Multi-accounts

What are multiple accounts?

Written by Julie
Updated today

Why can’t I create multiple accounts?

Organizations registered in Germany, Spain and Italy only. 🇩🇪 🇪🇸 🇮🇹

Written by Robert
Updated today

Billing & subscriptions

Where can I find the contract I signed when I registered?

Written by Julie
Updated today

How does the billing work?

Written by Julie
Updated today

When does Qonto's billing period start?

Written by Julie
Updated today

How much is my monthly subscription going to cost me?

Written by Julie
Updated today

My subscription has evolved from Solo to Basic - so, what changes?

Written by Julie
Updated today

My subscription has evolved from Solo to Smart - so, what changes?

Written by Julie
Updated today

F24

How does the F24 work on Qonto?

Written by Gioia
Updated today

Why do I need to activate the F24 feature?

Written by Gioia
Updated today

Financing and savings offers

Can I get a loan from Qonto?

Written by Julie
Updated today

What are the eligibility criteria for October loan offers?

Written by Robert
Updated today

What loan offers am I able to access with October?

Written by Robert
Updated today

What is a Qonto term deposit?

Written by Robert
Updated today

How do I open and manage my term deposit?

Written by Robert
Updated today

How can I close my term deposit?

Written by Robert
Updated today

How do I submit my loan application with October?

Written by Robert
Updated today