You can suspend your direct debits directly from your Qonto application.
How to suspend a Direct Debit?
a. Go to the "Direct debits" menu on the left panel of your interface
b. Select the one you want to suspend. Then, click on the Suspend button at the bottom of the page.
This action will suspend all future payments related to this mandate.
☝️If you change your mind, you can reactivate this Direct Debit clicking on Reactivate.
💡If you have set up Strong Customer Authentication on your account, you will receive a confirmation request on your associated phone.