🔀 Managing my transfers, direct debits and checks

What is a SEPA transfer?

transfers SEPA

Written by Barbara S
Updated today

How to make a transfer in euros?

Written by Julie
Updated today

How to add, edit or delete a beneficiary?

Manage your transfers beneficiaries list

Written by Anaëlle T
Updated today

Can I import multiple beneficiaries at once?

Written by Julie
Updated today

What are the different status for an outgoing transfer?

Details on the execution steps of your transfers

Written by Julie
Updated today

When will the beneficiary receive my transfer?

Written by Julie
Updated today

How long does it take to receive a transfer?

Why haven't I received yet a transfer I'm expecting?

Written by Timothée M.
Updated today

How to download a proof of transfer ?

Written by Julie
Updated yesterday

Can I cancel my transfer?

Written by Timothée M.
Updated today

Why was my transfer declined?

Written by Julie
Updated today

My outgoing transfer was returned to me, why?

Written by Julie
Updated today

Which document do I need to provide to execute a transfer/cash in a check?

Written by Julie
Updated today

What is a recalled transfer?

Written by Nelcy
Updated today

My Qonto IBAN is not recognised by another bank, what's wrong?

Written by Julie
Updated today

You think you have been a victim of fraud, what should you do?

Written by Barbara S
Updated today

What is the difference between a SWIFT transfer and a SEPA transfer?

Written by Julie
Updated today

When can I submit non-euro transfers?

Written by Julie
Updated today

How can I submit non-euro transfers?

Written by Julie
Updated today

Why can't I execute non-euro transfers?

Written by Julie
Updated today

Currency transfers - My beneficiary received a different amount than I sent to him.

Written by Julie
Updated today

How can I receive an international SWIFT transfer?

International transfers in euros and foreign currencies

Written by Edouard G
Updated today

How much does receiving a SWIFT transfer cost?

Written by Julie
Updated today

What is a bulk transfer?

Written by Julie
Updated today

How to generate a bulk transfer using a .CSV file?

Written by Julie
Updated today

How to generate a bulk transfer using a .XML file?

Written by Julie
Updated today

How to submit a transfer request?

Written by Julie
Updated today

How to approve a transfer request?

Written by Julie
Updated today

Can an employee make a non-euro transfer request ?

Written by Edouard D
Updated today

How to cancel a transfer request ?

Written by Julie
Updated today

How do SEPA Direct Debits work?

Written by Julie
Updated today

How to set up Direct Debit for my customers?

Written by Robert
Updated today

How to modify a SEPA mandate B2B?

Written by Julie
Updated today

How can I suspend a Direct Debit?

Written by Julie
Updated today

Why was this SEPA Direct Debit declined?

Written by Martin
Updated today

How can I dispute a direct debit?

Written by Timothée M.
Updated today

Why was this SEPA Direct Debit refunded?

Written by Julie
Updated today

How does check cashing works at Qonto ?

Written by Julie
Updated today

How much is charged for cashing a check?

Written by Julie
Updated today

How can I cash-in a check above €15,000?

Written by Gabrielle
Updated today