Qonto

How does pagoPA work on the Qonto mobile app?

What is my Transfer limit ?

Can I add a proof of payment after creating a transfer ?

Anaëlle T

Julie

Anne-Emmanuelle

Managing my transfers, direct debits and checks

What is a SEPA transfer?

How to make a transfer in euros?

What is pagoPA?

How to add, edit or delete a beneficiary?

What is the difference between end-to-end CRO and TRN code ?

Can I import multiple beneficiaries at once?

Details on the execution steps of your transfers

What are the different status for an outgoing transfer?

How long does it take to receive a transfer?

How to download a proof of transfer ?

Sending and receiving times for outgoing transfers

When will the beneficiary receive my transfer?

How to make an instant transfer in euros?

Why was my transfer declined?

Which document do I need to provide to execute a transfer ?

Can I cancel my transfer?

What is a recalled transfer?

2023 Transfers calendar

My Qonto IBAN is not recognised by another bank, what's wrong?

My outgoing transfer was returned to me, why?

You think you have been a victim of fraud, what should you do?

Barbara S

Federica

SEPA transfers

Which document do I need to provide to make an international Swift transfer?

What is the difference between a SWIFT transfer and a SEPA transfer?

When can I submit non-euro transfers?

How can I submit non-euro transfers?

Why can't I execute non-euro transfers?

Currency transfers - My beneficiary received a different amount than I sent to him.

International transfers in euros and foreign currencies

How can I receive an international SWIFT transfer?

How much does receiving a SWIFT transfer cost?

SWIFT transfers

What is a bulk transfer?

How to generate a bulk transfer using a .CSV file?

How to generate a bulk transfer using a .XML file?

Bulk transfers

How to submit a transfer request?

How to approve a transfer request?

Can an employee make a non-euro transfer request ?

How to cancel a transfer request ?

Edouard D

Transfers requests

How do SEPA Direct Debits work?

How to upload a SDD mandate?

How to modify a SEPA mandate B2B?

How can I suspend a Direct Debit?

Why was this SEPA Direct Debit declined?

How can I dispute a direct debit?

How to set up Direct Debit for my customers?

Why was this SEPA Direct Debit refunded?

Direct debits 

How does check cashing work at Qonto?

How much is charged for cashing a check?

When will my check be credited?

Why was my check rejected?

How can I cash-in a check above €15,000?

Can I get a checkbook or a bank check?

How does cashing check work at Qonto?

Grace

Gabrielle

Checks

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