If your transfer was declined, we recommend to follow these steps:
- Please check if there's enough money in your balance to process this transfer
- Make sure that you select the right operation type (single euro transfer or single non-euro transfer)
- Make sure that the name of the beneficiary you have registered matches exactly the one indicated on the RIB
- For regulatory reasons, we may not have been able to complete the transfer
Do not hesitate to contact our Customer Support Team for more information.