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Why was this SEPA Direct Debit refunded?
Updated over a week ago

There are two possible explanations:

  • either the creditor company (or institution) has spontaneously refunded you

  • or you requested a refund using the Request a refund button in your Qonto app

☝️Good to know: you can find this button by clicking on the direct debit in question in the Business account > Outgoing direct debits tab of your app.

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