You can change your email address at any time by accessing your Qonto application from your desktop.

You do have access to your Qonto interface?

  1. Go to the Settings tab of your app and click your profile in the Personal Settings section
  2. Click on the Update button - right next to your previous email address
  3. Then, you'll enter your new email address
  4. And confirm it by entering the verification 6 digits codes you received by email.

You don't have access to your Qonto app or an error message is displayed?

To proceed with this modification, we need to verify your identity. We just want to ensure that no one is trying to impersonate you.🕵️‍♂️

Please send us the following documents by chat:

  1. This form completed and signed by you
  2. A selfie, having in your hand your ID document close to your face, and a blank sheet of paper with today's date
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