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Managing accesses and account security
Managing accesses and account security
Users & teams, account informations and security
Users and teams management
How can I sign in with Google / Apple?
How to invite new team members to my Qonto account?
Which role should I assign to a trusted employee: Manager or Admin?
What are the different roles available?
As a Manager, where can I find my permissions?
How to change the account holder to another person?
What permissions does the Manager role have?
Which role should I assign to my employee: Manager or Employee?
How can I give access to my accountant?
How do I assign a team to a user?
How can I create and edit a team on Qonto?
How can I visualize my teams on Qonto?
How can I disable or reactivate a user access?
Account informations
How can I update my personal and business information?
How can I update my phone number?
How can I update my email address?
Account security
How is the access to my account secured?
Best practices for the security of your account
How can I change my password?
What is Strong Customer Authentication (SCA)?
How to pair my phone with my Qonto account for the first time?
I have changed my phone, how to pair it with my Qonto account?
What can I do if my paired phone is lost, stolen or if I can't use it?
What is 2-step verification?
I have SMS reception issues, what can I do?
How does 3D-Secure work on Qonto?
Protect your account from phone fraud attempts (Spoofing)
I'm a victim of fraud, what should I do?
I've received a suspicious email, am I being defrauded?
I am concerned that the security of my account has been compromised, what can I do?
