Managing accesses and account security

How to invite new team members to my Qonto account?

Written by Julie
Updated over a week ago

Which role should I assign to a trusted employee: Manager or Admin?

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Written by Grace
Updated over a week ago

What are the different roles available?

Written by Julie
Updated over a week ago

As a Manager, where can I find my permissions?

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Written by Grace
Updated over a week ago

How to change the account holder to another person?

What to do, for example when there is an asset sale, a share buy-back or a change of chairman?

Written by Delphine
Updated over a week ago

What permissions does the Manager role have?

Written by Joséphine
Updated over a week ago

Which role should I assign to my employee: Manager or Employee?

Manager role

Written by Daniela
Updated over a week ago

How can I give access to my accountant?

Written by Julie
Updated this week

How do I assign a team to a user?

Written by Julie
Updated over a week ago

How can I create and edit a team on Qonto?

Mirror your organizational structure on Qonto to easily visualize all your employees expenses and analyze activity per team.

Written by Robert
Updated over a week ago

How can I visualize my teams on Qonto?

Mirror your organizational structure on Qonto and make more informed decisions by monitoring your teams activity separately, in real time.

Written by Robert
Updated over a week ago

How can I disable a user access?

Written by Julie
Updated over a week ago

How can I update my personal and business information?

Written by Julie
Updated over a week ago

How can I update my phone number?

Written by Julie
Updated over a week ago

How can I update my email address?

Written by Nelcy
Updated over a week ago

How is the access to my account secured?

Password, Strong Customer Authentication, 2-step validation, 3D-Secure

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Written by Grace
Updated over a week ago

Best practices for the security of your account

Written by Julie
Updated over a week ago

How can I change my password?

Written by Julie
Updated over a week ago

What is Strong Customer Authentication (SCA)?

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Written by Grace
Updated over a week ago

How to pair my phone with my Qonto account?

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Written by Grace
Updated over a week ago

What can I do if my paired phone is lost, stolen or if I can't use it?

Written by Robert
Updated over a week ago

What is 2-step verification?

or 2-factor authentication (2FA)

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Written by Grace
Updated over a week ago

I have SMS reception issues, what can I do?

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Written by Grace
Updated over a week ago

How does 3D-Secure work on Qonto?

Written by Julie
Updated over a week ago

I'm a victim of fraud, what should I do?

Written by Julie
Updated over a week ago

I've received a suspicious email, am I being defrauded?

Written by Julie
Updated over a week ago

I am concerned that the security of my account has been compromised, what can I do?

Written by Raymond
Updated over a week ago