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Managing accesses and account security
Managing accesses and account security
Users & teams, account informations and security
+4
30 articles in this collection
Written by
Joséphine,
Julie,
Nelcy
and 4 others
Users and teams management
How can I sign in with Google / Apple?
G
Written by
Grace
Updated over a week ago
How to invite new team members to my Qonto account?
Written by
Julie
Updated over a week ago
Which role should I assign to a trusted employee: Manager or Admin?
G
Written by
Grace
Updated over a week ago
What are the different roles available?
Written by
Julie
Updated over a week ago
As a Manager, where can I find my permissions?
G
Written by
Grace
Updated over a week ago
How to change the account holder to another person?
What to do, for example when there is an asset sale, a share buy-back or a change of chairman?
Written by
Delphine
Updated over a week ago
What permissions does the Manager role have?
Written by
Joséphine
Updated over a week ago
Which role should I assign to my employee: Manager or Employee?
Manager role
Written by
Daniela
Updated over a week ago
How can I give access to my accountant?
Written by
Julie
Updated over a week ago
How do I assign a team to a user?
Written by
Julie
Updated over a week ago
How can I create and edit a team on Qonto?
Mirror your organizational structure on Qonto to easily visualize all your employees expenses and analyze activity per team.
Written by
Robert
Updated over a week ago
How can I visualize my teams on Qonto?
Mirror your organizational structure on Qonto and make more informed decisions by monitoring your teams activity separately, in real time.
Written by
Robert
Updated over a week ago
How can I disable or reactivate a user access?
Written by
Julie
Updated over a week ago
Account informations
How can I update my personal and business information?
Written by
Julie
Updated over a week ago
How can I update my phone number?
Written by
Julie
Updated over a week ago
How can I update my email address?
Written by
Nelcy
Updated over a week ago
Account security
How is the access to my account secured?
Password, Strong Customer Authentication, 2-step validation, 3D-Secure
G
Written by
Grace
Updated over a week ago
Best practices for the security of your account
Written by
Julie
Updated over a week ago
How can I change my password?
Written by
Julie
Updated over a week ago
What is Strong Customer Authentication (SCA)?
G
Written by
Grace
Updated over a week ago
How to pair my phone with my Qonto account for the first time?
G
Written by
Grace
Updated over a week ago
I have changed my phone, how to pair it with my Qonto account?
Written by
Delphine
Updated over a week ago
What can I do if my paired phone is lost, stolen or if I can't use it?
Written by
Robert
Updated this week
What is 2-step verification?
or 2-factor authentication (2FA)
G
Written by
Grace
Updated over a week ago
I have SMS reception issues, what can I do?
G
Written by
Grace
Updated over a week ago
How does 3D-Secure work on Qonto?
Written by
Julie
Updated over a week ago
Protect your account from phone fraud attempts (Spoofing)
Written by
Delphine
Updated over a week ago
I'm a victim of fraud, what should I do?
Written by
Julie
Updated over a week ago
I've received a suspicious email, am I being defrauded?
Written by
Julie
Updated over a week ago
I am concerned that the security of my account has been compromised, what can I do?
G
Written by
Grace
Updated over a week ago