From the dedicated dashboard, accessible from this link you will be able to:
Consult your account information;
Consult the status of your transition;
Chat with an advisor.
How do I keep track of all my actions?
For a complete list of the account transfer actions to be completed, open the Debits or Credits section in the side menu.
In the Suppliers section, you will see a list of your outgoing payments.
In the Clients section, you will see a list of your incoming payments.
When you click to open one of these two sections, you will receive a complete list of actions that have yet to be completed, sorted into categories (direct debit, payments by card, transfers, and more).
When you have completed an action, simply check the box on the card to mark it as completed.
When you have no more cards remaining in your menus, your transfer is complete!
You can then close your transfer by clicking on End the transfer on your interface and then close your previous bank account.