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What Travel/Purchase insurance is offered on the Plus and X cards?
What Travel/Purchase insurance is offered on the Plus and X cards?
Updated over a week ago

What is travel assistance?

The travel assistance coverage provides you with a series of services to help you in the case of accidents, death, repatriation, or legal suits that occur while you are traveling.

What is the purchase protection insurance?

Purchase protection offers you protection against theft and accidental damages for all products paid in full with your Qonto Plus or X card.


Travel insurance

• A Plus or X cardholder

• The spouse of a Plus or X cardholder

• The cardholder’s unmarried children or grandchildren, under the age of 25

• The cardholder’s fiscally dependent ascendants

Trips eligible

• Trip purchased with the Plus or X card
• Travel was more than 100km from the insured home or office location

• Trip was shorter than 90 days

• Worldwide, except in specified countries: North Korea, Cuba, Iran, Sudan, Syria, Ukraine.

Trip cancellation

If your trip has been cancelled or delayed due to an accident, death, layoff, employer-caused change of holiday date, or professional change:
• €5000 per insured person/per year

Travel delay

Inconvenient expenses that you encounter due to:
• A train or flight delay

• A train or flight cancellation

• A limit of €800 per claim regardless of the number of insured people on the trip

(food, drink, hostels, airport transfers or purchase of new ticket can be reimbursed)


• Refund up to €1000 per claim in the case of loss, theft or damage by the transport carrier
• A €70 deductible, to be paid out of your own pocket, remains.

Car rental waiver

• Refund up to 5000€ for the excess you had to pay in case of damage or theft of the rented vehicle (provided that you rented the vehicle with your Qonto card and that the rental company does not offer insurance covering this deductible)

Snow & mountain

• Search and rescue costs in the mountain
• Medical costs

• Damage to ski gear

• Unused ski lessons and unused ski passes following an accident

Purchase protection

• Minimum value of the purchase must be over €50
• Maximum benefit amount is €1250 per claim, and €2500 per year/per cardholder

• Smartphones are covered against theft or damage, as long as you are an X cardholder and you have bought the smartphone in full with the card.

Items not covered

• Animals, plants, food or beverages
• New or used motor vehicles

• Cash, traveller’s cheques, bonds, securities, shares, or any marketable securities or instruments

• Transport tickets

• Entrance tickets for any type of sporting or cultural event, concerts

• Jewelry or precious stones, artwork, gold or silver products

• Goods purchased for resale

• Weapons and counterfeit objects

Where can I get the travel insurance certificate for my Visa application ?

If the Visa agency or embassy ask you for a travel insurance certificate for your trip, paid for with your Qonto Plus or X card, you can request it via this application form.

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