Go to Qonto
Deutsch
English
Español
Français
Italiano
All Collections
Managing my cards and cards transactions
Managing my cards and cards transactions
All information on Qonto cards
+5
54 articles in this collection
Written by
Julie,
Anne-Charlotte N,
Anaëlle T
and 5 others
How can I suspend/unsuspend a card ?
Written by
Annabelle
Updated over a week ago
How long does it take to receive a card ?
Written by
Annabelle
Updated this week
What Travel assistance and insurance are offered on the Plus and X cards?
Written by
Gabrielle
Updated this week
What should I do if my Qonto card is lost or stolen?
Written by
Annabelle
Updated over a week ago
What is the Purchase protection insurance on the Plus and the X card?
Written by
Gabrielle
Updated over a week ago
General
How can I order my Qonto card ?
Cards ordering, delivery and activation
Written by
Annabelle
Updated this week
How can I approve a card request?
Written by
Robert
Updated over a week ago
How can I add money to my account for the first time?
Written by
Gabrielle
Updated over a week ago
What are the different Qonto cards?
Written by
Julie
Updated over a week ago
How many cards can I have with my Qonto account?
Written by
Julie
Updated over a week ago
Qonto cards payment and withdrawal limits
Written by
Julie
Updated over a week ago
Additional information about X card withdrawal limits
Written by
Clara C
Updated over a week ago
What is the difference between the budget limit over a calendar month and 30 rolling days?
Written by
Robert
Updated over a week ago
What is Flash card and how to use it?
Written by
Robert
Updated over a week ago
Managing your cards & security
What is the fraud and phishing insurance coverage protection on the cards?
Written by
Gabrielle
Updated over a week ago
How to customize my Qonto card name?
Written by
Robert
Updated over a week ago
How does my card insurance work?
Written by
Gabrielle
Updated over a week ago
What is my card coverage insurance?
Written by
Gabrielle
Updated this week
Why was my card blocked?
Written by
Gabrielle
Updated over a week ago
How can I renew a physical card when it expires ?
Written by
Annabelle
Updated over a week ago
What to do if I need to activate my insurance or get a quick assistance ?
Written by
Gabrielle
Updated over a week ago
How do I activate my Qonto card ?
Written by
Gabrielle
Updated this week
How do I manage my card's settings?
Written by
Julie
Updated over a week ago
How can I renew a virtual card when it expires?
Written by
Clara C
Updated over a week ago
How can I know my card number, CVV and expiry date?
Written by
Julie
Updated over a week ago
How do I set the PIN code of my Qonto card?
Written by
Julie
Updated over a week ago
How to delete a card?
Written by
Gabrielle
Updated over a week ago
Can I link my American Express card to my Qonto account?
Written by
Gabrielle
Updated over a week ago
How can I see or change my PIN?
Written by
Julie
Updated over a week ago
Cards transactions
How do spending categories work for cards?
Written by
Robert
Updated over a week ago
What’s a “processing” card transaction?
Written by
Gabrielle
Updated over a week ago
Payment declined but displayed "processing" on my account
Written by
Anne-Charlotte N
Updated over a week ago
Why can’t I validate my payment with a toll?
Written by
Gabrielle
Updated over a week ago
Why does my transaction appear to be higher than its actual amount?
Written by
Gabrielle
Updated over a week ago
Do you want to dispute a card debit?
Written by
Gabrielle
Updated over a week ago
How do I release a deposit ?
Written by
Gabrielle
Updated this week
Can I pay using signature authorisation?
Written by
Julie
Updated over a week ago
My card transaction is rejected, what can I do ?
Physical payments, online payments, cash withdrawals.
Written by
Gabrielle
Updated over a week ago
What are the different states of a card payment?
Written by
Julie
Updated over a week ago
Apple Pay & Google Pay
How can I pay with Apple Pay?
Written by
Robert
Updated over a week ago
How can I add my Qonto card to Apple Wallet?
Written by
Robert
Updated over a week ago
How can I remove my Qonto card from Apple Wallet?
Written by
Robert
Updated over a week ago
How secure is Apple Pay?
Written by
Robert
Updated over a week ago
How can I pay with Google Pay?
Written by
Robert
Updated over a week ago
How can I add and delete my Qonto card on Google Pay?
Written by
Robert
Updated over a week ago
How secure is Google Pay?
Written by
Robert
Updated over a week ago
Use of cards abroad
Can I use my Qonto card abroad?
Written by
Julie
Updated over a week ago
Report your trip abroad
Written by
Anaëlle T
Updated over a week ago
Services
How can I top up my Qonto account by card?
Written by
Gabrielle
Updated over a week ago
How do Nexi card readers work?
Written by
Federica
Updated over a week ago
How can I benefit from the LoungeKey™ service?
Written by
Julie
Updated over a week ago
How can I benefit from the concierge service?
Written by
Julie
Updated over a week ago
Can I link a card reader (POS) to my Qonto account?
Written by
Federica
Updated over a week ago
What's the Nexi solution dedicated to Qonto?
Written by
Federica
Updated over a week ago