Managing my cards and cards transactions

How can I suspend/unsuspend a card ?

Written by Annabelle
Updated over a week ago

How long does it take to receive a card ?

Written by Annabelle
Updated this week

What Travel assistance and insurance are offered on the Plus and X cards?

Written by Gabrielle
Updated this week

What should I do if my Qonto card is lost or stolen?

Written by Annabelle
Updated over a week ago

What is the Purchase protection insurance on the Plus and the X card?

Written by Gabrielle
Updated over a week ago

How can I order my Qonto card ?

Cards ordering, delivery and activation

Written by Annabelle
Updated this week

How can I approve a card request?

Written by Robert
Updated over a week ago

How can I add money to my account for the first time?

Written by Gabrielle
Updated over a week ago

What are the different Qonto cards?

Written by Julie
Updated over a week ago

How many cards can I have with my Qonto account?

Written by Julie
Updated over a week ago

Qonto cards payment and withdrawal limits

Written by Julie
Updated over a week ago

Additional information about X card withdrawal limits

Written by Clara C
Updated over a week ago

What is the difference between the budget limit over a calendar month and 30 rolling days?

Written by Robert
Updated over a week ago

What is Flash card and how to use it?

Written by Robert
Updated over a week ago

What is the fraud and phishing insurance coverage protection on the cards?

Written by Gabrielle
Updated over a week ago

How to customize my Qonto card name?

Written by Robert
Updated over a week ago

How does my card insurance work?

Written by Gabrielle
Updated over a week ago

What is my card coverage insurance?

Written by Gabrielle
Updated this week

Why was my card blocked?

Written by Gabrielle
Updated over a week ago

How can I renew a physical card when it expires ?

Written by Annabelle
Updated over a week ago

What to do if I need to activate my insurance or get a quick assistance ?

Written by Gabrielle
Updated over a week ago

How do I activate my Qonto card ?

Written by Gabrielle
Updated this week

How do I manage my card's settings?

Written by Julie
Updated over a week ago

How can I renew a virtual card when it expires?

Written by Clara C
Updated over a week ago

How can I know my card number, CVV and expiry date?

Written by Julie
Updated over a week ago

How do I set the PIN code of my Qonto card?

Written by Julie
Updated over a week ago

How to delete a card?

Written by Gabrielle
Updated over a week ago

Can I link my American Express card to my Qonto account?

Written by Gabrielle
Updated over a week ago

How can I see or change my PIN?

Written by Julie
Updated over a week ago

How do spending categories work for cards?

Written by Robert
Updated over a week ago

What’s a “processing” card transaction?

Written by Gabrielle
Updated over a week ago

Payment declined but displayed "processing" on my account

Written by Anne-Charlotte N
Updated over a week ago

Why can’t I validate my payment with a toll?

Written by Gabrielle
Updated over a week ago

Why does my transaction appear to be higher than its actual amount?

Written by Gabrielle
Updated over a week ago

Do you want to dispute a card debit?

Written by Gabrielle
Updated over a week ago

How do I release a deposit ?

Written by Gabrielle
Updated this week

Can I pay using signature authorisation?

Written by Julie
Updated over a week ago

My card transaction is rejected, what can I do ?

Physical payments, online payments, cash withdrawals.

Written by Gabrielle
Updated over a week ago

What are the different states of a card payment?

Written by Julie
Updated over a week ago

How can I pay with Apple Pay?

Written by Robert
Updated over a week ago

How can I add my Qonto card to Apple Wallet?

Written by Robert
Updated over a week ago

How can I remove my Qonto card from Apple Wallet?

Written by Robert
Updated over a week ago

How secure is Apple Pay?

Written by Robert
Updated over a week ago

How can I pay with Google Pay?

Written by Robert
Updated over a week ago

How can I add and delete my Qonto card on Google Pay?

Written by Robert
Updated over a week ago

How secure is Google Pay?

Written by Robert
Updated over a week ago

Can I use my Qonto card abroad?

Written by Julie
Updated over a week ago

Report your trip abroad

Written by Anaëlle T
Updated over a week ago

How can I top up my Qonto account by card?

Written by Gabrielle
Updated over a week ago

How do Nexi card readers work?

Written by Federica
Updated over a week ago

How can I benefit from the LoungeKey™ service?

Written by Julie
Updated over a week ago

How can I benefit from the concierge service?

Written by Julie
Updated over a week ago

Can I link a card reader (POS) to my Qonto account?

Written by Federica
Updated over a week ago

What's the Nexi solution dedicated to Qonto?

Written by Federica
Updated over a week ago