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How can I get reimbursed for an expense that I paid for with my own funds?
How can I get reimbursed for an expense that I paid for with my own funds?
Updated over a week ago

How can I get reimbursed for an expense that I paid for with my own funds?

The mileage reimbursements feature is only available to French companies on Business and Enterprise plans.

If you've used your personal vehicle for a work-related trip, you can easily request reimbursement for travel expenses through our mileage reimbursement feature. It’s only possible for Owners, Admins, and Managers with transfer permissions enabled to approve mileage requests.

What do I need to submit a mileage request?

  • Starting point and destination of your trip

💡 You can choose your route using Google Maps on our app. It will automatically calculate the distance between the two points, and you can also convert this to a round trip.

  • Vehicle type and fiscal power: You can find your vehicle’s fiscal power in your vehicle registration document.

💡 The expense amount will be entered automatically, based on the pre-defined rates in Qonto’s calculation system, using the locations and vehicle details you provided in the earlier steps. You can’t manually add or edit the amount.

  • Purpose of the trip: Provide more context about your expense for your Admin or Manager.

  • IBAN: To get your reimbursement, you’ll need to enter the IBAN of your personal bank account. You can add your IBAN directly when making a request or fill it out in your personal profile.

💡 Your IBAN will be stored in your profile and can be added or updated directly from there.

How can I request or submit a mileage expense?

On desktop

  1. Select the Team expenses section on the left.

  2. Click on Reimbursement, then Submit an expense.

  3. Select Mileage.

  4. Specify your Trip route by ****selecting a starting point and a destination, and then confirm.

  5. Fill out the Purpose of your trip, and include your IBAN if you haven’t added it to your profile yet.

On mobile

  1. Open the Qonto app on your device.

  2. Go to Menu > Requests > Mileage

  3. Specify your Trip route by selecting a starting point and a destination, and then confirm.

  4. Fill out the Purpose of your trip, and include your IBAN if you haven’t added it to your profile yet.

💡 Owners, Admins, and Managers with transfer permissions can directly approve and pay their own mileage expenses.

How can I see the status of my request?

You can see the status of your request in the Requests section. When a reimbursement request gets approved, you’ll receive an instant reimbursement transfer to your selected IBAN. When a request gets declined, you’ll receive an email and notification with a reason provided by your Admin or Manager. You can see this by clicking on the request.

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