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My old Penta account has been blocked, what can I do?
My old Penta account has been blocked, what can I do?
Updated over a week ago

All Penta business accounts, provided by Solaris SE, have been terminated. After termination, the respective account will be blocked and a login to the Penta app will no longer be possible.

Incoming transactions on your Penta account will therefore be rejected after the termination date and returned to the sender. All existing standing orders and scheduled transactions will be cancelled.

How can I transfer an existing remaining balance?

To withdraw any remaining balance on your former Penta account, please click here and complete the Solaris SE payment form online.

Please use the email and telephone number stored in your former Penta account when doing so.

I have further questions about payments or seizures

If you have any further questions around payments, for example about charge backs, seizures or card payments, or if you have problems with your payment, please use the Solaris SE contact form.

👉Click here to contact the Solaris SE service.

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