What is Two-Factor Authentication (2FA)?

2-factor authentication, 2-step verification

Updated over a week ago

The Two-factor authentication (2FA), sometimes referred to as Two-step verification, involves the transmission of a temporary verification code via SMS. The received code must then be entered in addition to the password to confirm the user's identity.

💡 Two-Factor Authentication is a prerequisite for setting up Strong Customer Authentication (SCA), now mandatory for the use of your Qonto account.

How to set up Two-Factor Authentication?

  1. From your computer, log in to your Qonto account, go to Settings > Personal Settings section.

  2. Click on the Security tab

  3. In the Two-Factor Authentication section, click Configure to start

  4. Provide or confirm your mobile phone number

  5. In the next step, enter the 6-digit verification code received via SMS.
    Note: this code is only valid for 1 minute. If you fail to enter it in time, make a new request.

✅ From this moment on, Two-Factor Authentication is successfully configured on your account.

I've lost my phone or no longer have access to my number, What should I do?

Refer to our dedicated article on How can I update my phone number? or contact our support through the chat on your dashboard or via the Qonto application.

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