SEPA Direct Debits may be rejected for different reasons :
If your balance is running low
If your Qonto account isn’t validated
If the B2B SEPA Direct Debit mandate is incorrect or hasn’t been correctly uploaded on Qonto
Some tips to avoid rejection fees and unpleasant surprises
Keep an eye on your account by downloading Qonto iOS or Android App! By checking your balance daily you can say goodbye to bad surprises.
Also, make sure that the creditor information entered is correct and that you have successfully filed the SEPA Direct Debit mandate in your Qonto interface.