The SEPA Direct Debit is a European payment system. It allows companies to settle and receive payments in European currencies from bank accounts domiciled within the 34 states of the SEPA zone and related areas.

There are two types of Direct debits :

  • SEPA Core Direct Debits are the most common. All you need to do is to provide your Qonto bank details to your creditor. Access this information anytime from the Direct debits section of your account. The creditor will be allowed to debit your account– you have nothing else to do!

    ☝️You can dispute a SEPA Core Direct debit if the amount that appeared in your account history seems to be wrong.

  • SEPA Direct Debits B2B are mainly used by public institutions (DGFIP, URSSAF, SIE ...). To authorize the direct debit of a B2B mandate, you'll have to upload the information on your Qonto account.

How to upload a B2B mandate ?

  • Sign the SEPA Direct debit B2B mandate provided by the creditor

  • Log into your Qonto account and upload it into the Direct debits section

  • Complete the mandate information: the Unique Mandate Reference (RUM), Your Creditor SEPA Identifier (ICS) and Direct debit type (one-time or recurring)

You can suspend or reactivate a direct debit at any time.

A SEPA Direct debit B2B cannot be disputed once executed.

"Direct debits" section is only available on the web application.

💡If you have set up Strong Customer Authentication on your account, you will receive a confirmation request on your associated phone.

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