At Qonto, we consider checks to be an exceptional solution. The limit is set at €15,000/check.If one of your customers makes a payment of more than €15,000, we strongly recommend you to switch to instant transfers, which are both faster and more secure! Learn more about transfers.If you can’t get a transfer, you can contact customer service via chat by choosing "Talk to a human 👤"
Here are the steps to follow:
Send us the picture of the cheque on both sides. The check must be signed on the back.
Send us proof of payment (invoice, bill of sale or assignment, contract, etc.).
Then, our team will carry out audits of it, including a request for a fate opinion from the issuing bank.
🚨 Qonto reserves the right to refuse to cash a check without justification.
If the check is cashable, you can send it to us by post to the address communicated by the customer service.
☝️On the date your check is accepted, it will be credited to your account within about 15 working days.