"Direct debits" section is only available on the web application.

SEPA Direct debit B2B mandate

  • Sign the SEPA Direct debit B2B mandate provided by the creditor

  • Log into your Qonto desktop App and upload it into the Direct debits section of your Business Account tab

  • Complete the mandate information: the Unique Mandate Reference (RUM), Your Creditor SEPA Identifier (ICS) and Direct debit type (one-time or recurring)

You can suspend or reactivate a direct debit at any time.

A SEPA Direct debit B2B cannot be disputed once executed.

💡If you have set up Strong Customer Authentication on your account, you will receive a confirmation request on your associated phone.

SEPA Core Direct Debits

You don't have anything to do on your Qonto Account !
All you need to do is to provide your Qonto bank details to your creditor. Access this information anytime from your account. The creditor will be allowed to debit your account.

You can dispute a SEPA Core Direct debit if the amount that appeared in your account history seems to be wrong.

Did this answer your question?