"Direct debits" section is only available on the web application.
SEPA Direct debit B2B mandate
Sign the SEPA Direct debit B2B mandate provided by the creditor
Log into your Qonto desktop App and upload it into the Direct debits section of your Business Account tab
Complete the mandate information: the Unique Mandate Reference (RUM), Your Creditor SEPA Identifier (ICS) and Direct debit type (one-time or recurring)
You can suspend or reactivate a direct debit at any time.
A SEPA Direct debit B2B cannot be disputed once executed.
💡If you have set up Strong Customer Authentication on your account, you will receive a confirmation request on your associated phone.
SEPA Core Direct Debits
You don't have anything to do on your Qonto Account !
All you need to do is to provide your Qonto bank details to your creditor. Access this information anytime from your account. The creditor will be allowed to debit your account.
You can dispute a SEPA Core Direct debit if the amount that appeared in your account history seems to be wrong.