What should I do if my company is deregistered?
Updated over a week ago

The deregistration of a company means the closure of the company. It is the act that formalizes the closure of the company in the legal databases and eliminates its legal existence.

Deregistration may be the result of dissolution or juridical liquidation.

I've closed my company, what should I do about my account?

If you wish to close your account yourself following the closure of your company, that is very simple!

All you have to do is log on from a computer and follow the steps below:

  1. Go to the Settings section in your Qonto web application.

  2. Navigate to Billing and invoicing

  3. Under the Price plan details tab, click on the Close Account button.

  4. Follow the instructions on the closing confirmation page.

Please see this article for more information.

We also receive regular updates from the legal databases. If we notice that your company has been deregistered, we will close the company's account with 60 days' notice. In this case, you will be informed by email.

💡 If your company is deregistered, the account must be closed. We cannot keep an account active for a company that no longer exists.

My company has been deregistered but I'm contesting the deregistration, what should I do?

If you contest the deregistration of your company, please send us one of the following documents as soon as possible:

  • The company's updated KBIS, which no longer mentions the deregistration

  • A notice from INSEE stating that your company is indeed active

💡 If the notice period is not enough to complete your procedures, don't worry, we'll find a solution together. In this case, we invite you to contact us quickly by email or chat 🙌

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