SEPA B2B Direct Debits
Fill out and sign the B2B mandate provided by the creditor
Log into your Qonto mobile App and click on Outgoing direct debits in the Menu section
Click on the + button to upload the mandate
Take a picture of the mandate or select it from your photo library or another folder
Enter the mandate details: the Unique Mandate Reference (UMR), Your Creditor SEPA Identifier (CSI) and payment frequency (one-off or recurring)
Submit the mandate
💡If you have set up Strong Customer Authentication on your account, you will receive a confirmation request on your paired device.
SEPA Core Direct Debits
You don't have anything to do on your Qonto Account!
All you need to do is to provide your Qonto bank details to your creditor. You can download them anytime from your account. The creditor will be allowed to debit your account.
You can dispute a SEPA Core Direct debit if the amount that appeared in your account history seems to be wrong.