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Direct debits
How to upload a SDD mandate on your mobile App?📲
How to upload a SDD mandate on your mobile App?📲
Updated over a week ago

SEPA B2B Direct Debits

  • Fill out and sign the B2B mandate provided by the creditor

  • Log into your Qonto mobile App and click on Outgoing direct debits in the Menu section

  • Click on the + button to upload the mandate

  • Take a picture of the mandate or select it from your photo library or another folder

  • Enter the mandate details: the Unique Mandate Reference (UMR), Your Creditor SEPA Identifier (CSI) and payment frequency (one-off or recurring)

  • Submit the mandate

💡If you have set up Strong Customer Authentication on your account, you will receive a confirmation request on your paired device.

SEPA Core Direct Debits

You don't have anything to do on your Qonto Account!

All you need to do is to provide your Qonto bank details to your creditor. You can download them anytime from your account. The creditor will be allowed to debit your account.

You can dispute a SEPA Core Direct debit if the amount that appeared in your account history seems to be wrong.

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