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How do I set the PIN code of my Qonto card?
Updated over a week ago

The creation of the PIN code confirms the order of your Qonto card. Without your validation, we will not be able to send your card.

Note: For security reasons, the system does not accept the following combinations: 0000 (4 x zero) or 0243 (which begins with zero) or 1234 (too simple number sequences).

Are you Admin of your Qonto account or a Manager?

If you order a card for yourself, you have to set the PIN code at the moment of the order.

Are you an Employee?

If your card has been ordered by the admin of your account or your manager, you can select your PIN following the instructions in the e-mail “Choose a PIN for your card 🔑” or going to Cards > Select the card > Click on Choose PIN code

If you haven’t submitted your proof of identity yet before setting your PIN code, you will be required to have an approved proof of identity.

For security reasons, the order will be confirmed only after you have set the PIN code and your proof of identity is validated.

Once received, you will have to activate the card.

☝️ Good to know: your PIN code will be visible at any time from your Qonto web or mobile app, after you’ve activated the card. Click here for all the details.

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