This article only applies to companies registered in Germany, Spain and Italy with a Standard or Premium plan.

If you are a Standard or Premium plan customer from a German, Italian or Spanish organization and you created your account before we introduced local IBANs to foreign companies, here is why you currently cannot create multiple accounts.

Why is the creation of new accounts blocked?

The multi-accounts feature allows you to create up to five current accounts with dedicated IBANs and payment methods. Today, these accounts are automatically created with an IBAN from your country. For instance, if your Qonto account is registered as German, you can only create new accounts with a German IBAN. It is the same for Spanish and Italian companies.

Since February 2020 for Italy and Spain, and June 2020 for Germany, Qonto customers creating new bank accounts are getting a local IBAN assigned by default.

If you opened your main current account with Qonto before these dates, you were automatically assigned a French IBAN. Just because at the time, we could not provide you with a local IBAN according to your company’s nationality.

Unfortunately, as of today, Qonto does not support IBANs from different countries within the same Qonto account.

It means that if you have a main current account with a French IBAN, you cannot have other ones with a German, Spanish or Italian IBAN.

What options do I have?

No worries, Qonto teams are working to make multi-accounts available to you again.

In the meantime, if you need to split your expenses within a same account, you can discover the perks of using Custom Labels in your Settings:

  • Classify your expenses by adding custom labels to your transactions
  • Export a transactions report including the assigned labels
  • Keep track and analyze the split or your expenses by filtering the transactions
Did this answer your question?