The holder of an account can be changed for many reasons (change of corporate officer, opening of the account by a person who had received a mandate of delegation of powers for example).

I have sold my company and I am no longer the corporate officer of the company, what should I do?

You have an Essential, Business or Enterprise plan?

First, you can invite the new corporate officer of the company to the account.

To do so, go to Settings & Team, Team Management and finally Team members. Click on Invite a member and let yourself be guided.

Then, we invite you to contact us by chat or mail with the following elements:

  1. The company's KBIS dated less than 3 months ago and mentioning the name of the new corporate officer of the company

  2. A selfie, having in your hand your ID document close to your face, and a blank sheet of paper with the current date handwritten

You have a Basic, Smart or Premium plan?

We invite you to contact us by chat or mail with:

  1. The company's KBIS dated less than 3 months ago and mentioning the name of the new corporate officer of the company

  2. A selfie, having in your hand your ID document close to your face, and a blank sheet of paper with the current date handwritten

  3. The email address, phone number, and the name and surname of the new corporate officer of the company

I am the new corporate officer of the company and I would like to become the account holder, what should I do?

First, we invite you to contact the old corporate officer so that you can receive an invitation to join the account.

Then, contact us by chat or email to [email protected] with the following elements:

  1. The company's KBIS dated less than 3 months ago mentioning that you are the new corporate officer

  2. A selfie, having in your hand your ID document close to your face, and a blank sheet of paper with the current date handwritten

💡 You no longer have contact with the corporate officer or you have a dispute with the corporate officer? Don't worry, just send us by chat or email the KBIS of the company and your selfie.

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