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What happens when I order a physical card ?

Once ordered, you can immediately access a digital version of your new card through your Qonto app or other digital wallets and start shopping online or in-store right away while waiting for its physical version.

1 - Easy online payments: you can find your new card details directly from your Qonto app and use them in third party applications. Your online payments are secured via 3DS protocols, learn more about it here

2 - In-store mobile payments: You can start using your physical card in store by adding it to Apple Pay or Google Pay in a few clicks.

Why do I need to activate my PIN code ?

Once you receive your physical card, using your PIN code for the first time (physical payment or withdraw) will allow to fully activate your card in a secured way :

  • The contactless payments

  • The monthly payment limits above 20,000€ for PLUS and X card

How to be sure that my transactions are fully secured paying by Apple Pay or Google Pay ?

When you make a purchase using your mobile wallet, Apple and Google use a device specific number and unique transaction code. So your card number is never stored on your device or on Apple and Google servers.

And when you pay, your cards numbers are never shared by Apple or Google with merchants. When you pay with a debit card, Apple Pay and Google Pay don't keep transaction information that can be tied back to you.

It’s safe, reliable, and secure.

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