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How can I update my personal and business information?
How can I update my personal and business information?
Updated over a week ago

For legal and security reasons, it is important to always keep your personal and professional information up to date.

To do:

  • Log in to your web app 🖥️ and go to Settings (in the bottom left corner) > Organization details > Company profile.
    ❗️ You can't modify your information on your mobile app.

  • Click the Pencil button on your personal profile to update your information as shown in the following image:

👤 Updating personal information

  • Remember to add a document justifying the modification of the information in the Submit an up-to-date proof of identity section.
    💡 As a reminder, here are the identity documents accepted by Qonto.

  • Click on Save.

🏢 Updating my business information

❗️This update is only possible for companies. In order to change the address of your association, please contact Support at [email protected] to submit a modification request.

  • You will need to add in the File an up-to-date registration document section a document justifying the modification of the information with a KBIS, INSEE's "Avis de situation", INPI's Document de synthèse définitive, or INPI's extrait d'immatriculation dating from less than 3 months.

  • You can independently upload an image for your company logo or update your billing email address if you wish.

  • Click on Save.

👥 Update of company leaders and shareholders.

If you are the corporate officer and legal representative of the company but it is not indicated, please correct the information:

❗️This is just an information update, but you won't be able to make a management change here.

  • Select "yes":

  • Submit an up-to-date registration document

  • Fill in your tax information

  • Save

  • Confirm that your business information is up-to-date

✅ Our teams will then check and validate the new information.

❗️Only the account holder and members with an administrator role have the possibility to modify their information. If you do not have this role, we invite you to contact us.

Do not hesitate to consult the following articles if you wish to change your telephone number or your email address:

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